Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Orders over $30 will be shipped for free anywhere in the world.

For regular shipping within Australia, east coast orders range from 1-3 business days and west coast from 3-7 business days.

For express shipping, east coast is overnight or 1-2 business days for west coast.

For international shipping times it is usually 4-10 business days

All Australian orders are shipped with either Couriers Please, Fastway or Auspost.

International orders are processed with DHL eCommerce and DHL Express

Shoelace Questions

Due to the rectangular shape of the Ultraboost eyelets, metal aglet laces will not fit outright and threading will require modification of the Ultraboost cage to open up the eyelets. The methods that many of our customers have used to safely perform these modifications are detailed below:

Using a 4.0mm drill bit and drilling through the eyelets to make them circular, ORUsing an Allen Key, screwdriver, skewer or similar to temporarily open up the eyelets before threading through the laces, OR uncrimping the metal aglets to reveal a plastic covering underneath which will then allow threading of the laces. Subsequently the metal aglet can be re-attached by sliding it back on and re-crimping using tweezers.

Other

Please see our returns & exchanges policy for a detailed guide on returning or exchanging laces.